ThinkHost news - issue  123 january 13 2006

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Greetings all,

Friday the 13th today - thankfully I'm not superstitious, but I do wish that the raven with the glowing red eyes would stop tapping his beak against my window - it's highly annoying. I'll let him in after I finish this week's newsletter.

Is your billing information up to date? 

Have you moved recently? Perhaps changed your credit card details? It's important to remember to update your billing information. There's a couple of ways to do this:

a) Contact our support team and our Accounts Administrator will follow up with you.

b) You can make the changes yourself via your account interface. 

  1. Log into your control panel.
  2. Select "manage billing/contact" on the left menu.
  3. Make sure you fill in all the fields that are marked * at the bottom of the page under the "Update Billing Contact Info". if you need to change credit card information, complete the "Update Credit Card details" part.

Alternatively, you can change your billing information at any time by going to:

https://secure.thinkhost.com/site/billing-update.php

Use this secure page to update your credit card number or type, your mailing address, or your e-mail address. 

Have a good weekend!

.....now, let's see what that raven wants from me...

Have a good weekend!

Michael Bloch
Business Operations Manager
ThinkHost, Inc.
 

Client benefits
 

Know someone who needs hosting?
A 3 month free hosting voucher might put a smile on their face! Get your coupon code and start giving away accounts today - it won't cost you a thing! You'll be placed into a draw for 6 months free hosting too!

 
Meet the team
 

Ilya Devyatovsky - Client Care Advisor

Ilya has a passion for programming, graphic design and providing the very best client care! Ilya has been a part of ThinkHost's front line team since early 2003.

Meet more of Team ThinkHost

 
Community/blog
  
Fraud is the omnipresent boogeyman of online business. Pick up some fraud screening tips and share yours with others
view blog postdiscuss

It’s that time of year again when everyone is making their personal resolutions. But have you, as an online business owner, made your business resolution? view blog post

Looking for some advice and green business guides? Some of these resources may be of value to you! If you know of any others please add them to the list! discuss  

From our knowledge base

  
Multiple domain support

You can host as many domains or subdomains as the alotted server space allows under any Smart Essentials or higher account by adding them via your account interface. The cost is only $10 setup for each domain and then $1 per month per domain.

Each added domain would have a separate folder within the account and would be accessible via the web like a "normal" domain e.g.

http://seconddomain.com

not

http://firstdomain.com/seconddomain/

All extra domains hosted under the same account would "share" the hard drive space, bandwidth and email address quota for the account. 

Added domains can have their own email addresses e.g. contact@seconddomain.com. The added domains would also have access to webmail.

If you need further clarification, please contact our support team

The ThinkHost Knowledge Base is a collection of technical information, web site marketing tips, frequently asked questions, and documentation to help you make the most from your account with us.

For information regarding current network status; view ThinkUpdate.
  

Helping others

 
Are you a member of a club or community group?

ThinkHost assists many community organizations with free or discounted hosting as part of our commitment to social responsibility

While many groups approach us directly for sponsorship, we also welcome referrals via our clients - in fact, we strongly encourage it!

We assist all sorts of organizations, particularly those that are focused on:

  • Environment
  • Grass roots democracy
  • Peace
  • Social/economic justice
  • Human rights

We also help schools, clubs - basically any non-profit group that contributes positively to the community!

Are you involved with any of these sorts of groups? Make mention of ThinkHost to the committee! Learn more about our discounts and free hosting initiative 
   

Server monitoring
 

As well as our own internal monitoring, ThinkHost also uses Watchmouse to alert us to issues that may threaten performance of our servers. Visit Watchmouse today to learn more and take advantage of their free or trial monitoring services!

Hosting jargon
  
Auto Responder: Software that acknowledges receipt of an e-mail message by sending a predefined email to the sender. A sequential auto responder is one that acknowledges an email and then continues to send messages at intervals defined by the owner of the auto responder address.

 

Auto responders are free with each ThinkHost account. Learn more about using your auto responder feature.

Handy hints
  
Flash email campaigns?

Ever thought about an email marketing campaign using Flash content? In a word - don't. Read these very interesting results from tests run by Campaign Monitor

Pick up other tips in our forums and knowledge base.
 

Client showcase
    
StickyArt

Sticky Art was formed to bring together some of the best designers, artists, and creative people from all around the world and show their work through the distribution of collectable stickers. The website acts as an artist network that is accessible to both artists and anyone who is interested in learning more about selected artists and their work.

Visit StickyArt

Here's your chance for some free coverage!

If you have a fully functioning, presentable site and you'd like to give it some extra exposure via ThinkHost news and our online archive, please email me with the following information:

- Your site name
- Your site URL
- A brief description of your site

New! You can also add your site link and description to our client directory - another free service from ThinkHost.
   

Industry snippets
   
Following the fevered speculation preceding Google's announcement of the Google Video Store at the Consumer Electronics Show last week, the search goliath leaked out a couple of smaller announcements. View article

Teenagers have some seemingly high expectations about what technology might bring over the next decade, according to a new Massachusetts Institute of Technology study. View article

A fourth-quarter 2005 study of 100 online retailers found an overall decline in the level of customer service compared to a year earlier, The E-Tailing Group reported today in its 8th Annual Mystery Shopping Study. View article

Not a ThinkHost client?  Find out why our clients think that ThinkHost is "simply the smart choice" for all their web hosting needs.

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