Offer the last couple of years, many ecommerce based sites have added live chat functions with remarkable results. Many have reported an increase in sales of around 50% through the provision of a live chat application.

The provision of live chat services means that visitors aren't leaving sites with unanswered questions or visitors who appear to be wandering around a web site aimlessly can be contacted directly - much like a salesperson in a traditional bricks and mortar store.

Monitoring mechanisms available within most modern applications allows web site owners to view visitors moving through their site in real time. With the click of a button, the operator of the live chat application can pop open a window in front of the visitor and enquire as to whether they would like any assistance.

For the visitor, assistance from a real human being is only a click away. The live chat software even indicates whether there is a person available to help them via a special button, or the button will indicate that nobody is available, but they can leave a message.

The technology that provides this kind of service is usually not hosted on the webmaster's site, but on the chat company's servers as it requires very complex software on the back end of operations.  The chat company acts as a conduit for communications between the visitor/client and the operator of the software.

Introducing BoldChat

BoldChat is a service for web site owners to add live chat to their web sites to assist with the sales and support process.

BoldChat has a full range of features, including (Pro series):

» Easy Install Chat Button 
» Customizable Chat Button - use gallery images or create your own 
» Instant Loading Chat Window - this is one of the quickest ones around
» Choice of Operator Clients - Operate totally online, or via your Windows desktop
» Multiple Web Site and Operator support (extra)
» Auto-Switch Chat Button - If you're on a "call" your web site button will change status
» History Emails -- You and your visitors can receive a copy of chat transcripts via email
» Customizable Popup Chat Window - match the look and feel of your site
» Standard Messages - have predefined answers to commonly asked questions
» Visitor Monitoring - be alerted to new visitors and monitor their movements
» Operator Initiated Chats

Pricing details and special offer

Boldchat Pro is usually $39.95 a month (you can also take advantage of the cut-down free version), but through a special arrangement with the company, ThinkHost can offer our clients and web site visitors 2 very special discounts!

ThinkHost client discount - 30% off BoldChat Pro service for 12 months! (see below)
ThinkHost visitor discount - 15% off BoldChat Pro services for 12 months! (see below)

So, if you're not yet a ThinkHost client, it's a great time to make the move to our hosting services - save over $144 on your first year of BoldChat Pro. This is only one of the many special offers and freebies we provide our clients when they open an account with us - view our bonus software and services package - over $400 in freebies! Current clients can also gain access to our bonus package simply by participating in our client incentive program.

Even if you don't wish to open an account with us, we'd still like to offer you a discount on this great application. To claim your discount, visit Boldchat and review their services - try out the free version first to determine whether it suits your needs. When you decide to purchase their Pro plan, simply use this promotional code to claim your discount:

thinkhostv

It's as easy as that - you'll save 15% off BoldChat pro for 12 months.

ThinkHost clients, to claim your 30% discount promo code on BoldChat Pro services, view details in the bonus downloads area .